At Mess & Meaning Therapy, your privacy is important. This Privacy Policy outlines how personal and health information is collected, used, stored and disclosed in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Who we are
Mess & Meaning Therapy is an Occupational Therapy service supporting children, teens and young adults across Adelaide’s northern suburbs, Gawler, the Barossa and surrounding regions.
What information is collected?
Information collected may include:
- Name, date of birth and contact details
- Parent, guardian or emergency contact details
- Health and medical information
- NDIS information (if applicable)
- Referral information
- Assessment reports and therapy records
- Information provided through contact forms, emails, phone calls or appointments
Only information necessary to provide safe and effective services is collected.
How is your information used?
Your information may be used to:
- Provide Occupational Therapy services
- Complete assessments and reports
- Communicate with you and relevant supports
- Manage appointments and billing
- Meet legal, professional and funding requirements
- Improve service delivery
Who may information be shared with?
With consent, information may be shared with:
- Parents, guardians or family members
- Support coordinators
- Educators and schools
- Medical and allied health professionals
- NDIS representatives
- Department for Child Protection (where applicable)
- Other relevant supports involved in care
Information may also be disclosed where required by law, including situations involving serious concerns for safety or wellbeing.
How is information stored?
Reasonable steps are taken to protect personal and health information from misuse, loss, unauthorised access, modification or disclosure.
Information may be stored electronically using secure practice management systems and encrypted platforms used to deliver services.
Access to your information
You may request access to personal information held by Mess & Meaning Therapy at any time.
Requests can be made by contacting admin@messandmeaningtherapy.com.au.
Website & contact forms
If you submit an enquiry through this website, the information provided will only be used to respond to your enquiry and provide information about services.
The website may collect anonymous information such as website traffic data through standard analytics tools.
Questions or concerns
If you have any questions, concerns or complaints regarding privacy, please contact:
Mess & Meaning Therapy
admin@messandmeaningtherapy.com.au
Reasonable steps will be taken to investigate and respond to privacy concerns.